For carriers
More density, fewer stops.
- Dozens of parcels per stop instead of one per front door.
- Fewer failed deliveries and redeliveries.
- Extend your coverage without buying or operating lockers.
Open parcel locker network · Belgium
One open parcel locker network for all of Belgium.
Carriers and online retailers book capacity through one API and pay per parcel. No lockers of your own, no closed network — just a lower cost per shipment and customers who collect 24/7.
First lockers live in Antwerp
Works with any locker brand
Collect 24/7
Live
Pilot site · Antwerpen Zuid
Open to all carriers · 24/7
Why now
Belgium is getting thousands of parcel lockers. Almost all of them closed.
Every carrier builds its own network. The result: several lockers on the same corner, low utilisation per locker and no choice for the person collecting the parcel. An open network shares the capacity — and therefore the cost.
46%of deliveries in Europe are now out-of-home. In 2018 it was 15%.Source: Geopost E-shopper Barometer 2025
3,500+lockers in a single closed network in Belgium by the end of 2026 — for that carrier's parcels only.Source: VRT NWS, September 2026
up to 45%lower delivery cost per parcel via a locker instead of home delivery.Source: Iwan, Kijewska & Lemke, Transportation Research Procedia (2016)
62%lower emissions per delivery when parcels are delivered to lockers.Source: González-Varona et al., Sustainability (2020)
How it works
Book a compartment the way you book a hotel room.
- 01
We install and operate the lockers
In busy, safe places: supermarkets, housing blocks, stations and town squares. The location invests nothing.
- 02
You integrate once, through the API
One integration gives access to every locker in the network, whatever hardware brand it is. No separate integration per site.
- 03
You pay per compartment used
Book capacity where and when you need it. No fixed cost per locker, no empty compartments on your invoice.
Who it's for
Three parties. One locker.
Carriers and online retailers pay per parcel. Locations pay nothing. Consumers collect whenever it suits them.
For online retailers
The delivery option that converts.
- Locker delivery and returns as an option in your checkout.
- Lower shipping cost than home delivery.
- 16% of shoppers abandon the checkout when their preferred delivery option is missing.¹
For locations
One locker, all your visitors.
- No investment: we install, operate and maintain.
- Extra footfall and an extra service for customers or residents.
- One locker instead of one per carrier.
¹ Geopost E-shopper Barometer 2025, via the DPD Out-Of-Home white paper (October 2025)
Open versus closed
Why an open network works better.
| Criterion | Closed network per carrier | ACTUS open network |
|---|---|---|
| Accessible to | One carrier | Every carrier and every online retailer |
| Lockers per location | One per carrier | One for everyone |
| Integration | Per carrier, per hardware brand | One API for every locker brand |
| Cost | Investment, installation and operation per network | Pay per compartment used |
| Utilisation | Limited to the carrier's own parcels | Shared across carriers, so higher |
| Consumer choice | The carrier decides the locker | The consumer picks the nearest locker |
Network
Could your location be next?
The first lockers are in place.
- Antwerpen ZuidJan Denuncéstraat 35live since August 2026
25
locations in preparation in Antwerp. Target: 1,150 lockers in Belgium by 2029.
About ACTUS
Built in Antwerp, for all of Belgium.
ACTUS-lockers was founded in 2023 to solve one problem: every carrier builds its own closed network, while cities, shops and residents only need one locker. Our software connects lockers of any hardware brand to a single network on which carriers and online retailers book capacity.
- In brief
- Founded
- 2023, Antwerp
- Model
- Open network: every carrier and retailer books capacity
- First location
- Antwerpen Zuid, August 2026
- Target
- 1,150 lockers in Belgium by 2029
Contact